Quick Answer: How Do I Complain About A Mobile Phone Provider?

How do you file a complaint?

When you’re going to complain, make sure that you follow these seven principles:Be Specific About the Issue that You Want to Address.Be Very Clear On What You Want to Achieve.Make Sure that You’re Complaining to the Right Person.Take the Emotion Out of It.Be Prepared.Use the Sandwich Approach.More items….

How do I complain about a mobile phone company?

As per the Telecom Consumers Protection and Redressal of Grievances Regulations, 2007, in case a consumer has a complaint, the first step is to register the complaint at the toll free Call Centre number of the service provider and obtain a docket number, confirming registration of the complaint.

Who is the governing body for mobile phone companies?

OfcomWe’re approved by Ofcom – the UK communications regulator – to independently handle disputes between consumers and communications providers who are signed up to our scheme.

Who regulates the mobile phone industry UK?

OfcomOfcom is the regulator and competition authority for the UK communications industries. It regulates the TV and radio sectors, fixed line telecoms, mobiles, postal services, plus the airwaves over which wireless devices operate. Ofcom works with the Department for Digital, Culture, Media & Sport.

How do you make a complaint about a company?

10 Effective Ways to Complain About a Company OnlineGo to the company website. … Contact the Better Business Bureau. … Contact the Federal Trade Commission (FTC). … Check out the Ripoff Report. … Email spam@uce.gov. … Try Yelp. … Post on Planet Feedback. … Google your attorney general.More items…

How do I file a case in the Ombudsman?

1 – Application for Ombudsman Clearance.2 – Request for Assistance (RAS)/ Other Forms of Assistance (OFA)3 – Filing of Complaint.4 – Submission of Pleadings and Documents.5 – Request for Copy of Complaint/ Case Documents.6 – Request for Complaint/ Case Information.More items…